Attention, Internet Explorer UserAnnouncement: Jive has discontinued support for Internet Explorer 7 and below.In order to provide the best platform for continued innovation, Jive no longer supports Internet Explorer 7.Jive will not function with this version of Internet Explorer. Please consider upgrading to a more recent version of Internet Explorer, or trying another browser such as Firefox, Safari, or Google Chrome.(Please remember to honor your company's IT policies before installing new software!).
Then, in a Terminal window, type (on separate lines): cd Movies chmod +x djifix./djifix name-of-video-file-to-repair-including-any.MP4-or.MOV-filename-suffix.
Repairing Corrupt DJI Video Files Repairing Corrupt DJI Video FilesSometimes, if you accidentally power off your(Phantom, Mavic, Spark, or Inspire)before stopping video recording,you'll be left with a file that's corrupt, and cannot be played.The user manual advises:'Keep or place the Micro-SD card back into the camera. Power cycle the camera and wait about 30 seconds for the video file to be restored.' This often works, but sometimes you'll still be left with a corrupt file.This page explains the problem, and provides software that can be used to repair such a file.The problem This section assumes some knowledge of the MP4 file format. If you're interested only inthe software for repairing corrupt video files, you can skip this section.Three basic kinds of corrupt file seem to be possible. Often, the corrupt video file looks like a proper MP4-format file; it begins with'ftyp' and 'moov' atoms, followed by a 'mdat' ('movie data') atom.Normally, this 'mdat' atom would contain raw video data (H.264 NAL units).In a corrupt file, however, the 'mdat' atom instead contains new 'ftyp', 'moov', and 'mdat'atoms. These new atoms make up a valid MP4 video file!Therefore, the file can be repaired simply by skipping over the initial 'ftyp' and 'moov' atoms,and the header for the 'mdat' atom, and copying the remaining data into a new file.
Another type of corrupt file is also possible (especially after a crash).